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Shipping Policy

Effective: June 27, 2025

Updated: July 12, 2025

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At 𝕿𝖍𝖊 𝕰𝖘𝖘𝖊𝖓𝖈𝖊 𝖔𝖋 𝕾𝖕𝖎𝖗𝖎𝖙, each item is prepared and packaged with care, intention, and love. Our shipping policy ensures transparency and clear expectations so your experience—like our offerings—feels grounded and respectful from start to finish.

Processing Time

  • Orders are processed within 3–7 business days (excluding weekends and holidays).

  • During high-volume times (seasonal launches, restocks), processing times may be slightly extended.

  • You’ll receive a confirmation email once your order is shipped.

Shipping Rates & Delivery

  • We ship across Canada and select international locations.

  • Shipping costs are calculated at checkout based on your location and package weight.

  • Standard shipping times vary between 5–10 business days (within Canada).

  • We are not responsible for delays due to customs, postal service interruptions, or weather-related disruptions.

Local Pickup (when applicable/offered)

  • If local pickup becomes available in Winnipeg, you’ll receive instructions via email to coordinate a safe and respectful handoff.

Lost or Damaged Items

  • If your package is lost or arrives damaged, please email us within 7 days of delivery.

  • We will work with you to resolve the issue with care, though replacements are not guaranteed without tracking confirmation and photo documentation.

Healing Products & Materials Are Final Sale

  • Due to the sacred and personal nature of our offerings, all physical products and printed materials are final sale and non-refundable once shipped. This includes:

  • Spiritual tools/ virtual (e.g. oils, bundles, bath salts, candles)

  • Printed/ virtual workbooks, journals, or guidebooks

  • Any physical or virtual tools ritual kits or workshop-related materials

  • These items are created with intention, energetically cleansed, and often personalized. As a result, they cannot be restocked, exchanged, or reused once they leave our care.

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